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First Aid Auto: Asheville/Hendersonville area

FAMILY OWNED AND OPERATED
First Aid Auto was founded by Doug Mielke and his son-in-law, Jason Tarves. 80% of the employees are family members as well.

WE ARE EXPERIENCED
For nearly 20 years our technicians have honed their unique skills servicing over 25 auto dealerships in Western North Carolina, including Skyland Automotive, BMW of Asheville, Appletree Honda/Acura, Jim Barkley Toyota, Asheville Chevrolet, Auto Advantage, and many more!  Working on thousands of cars of every make and model, our technicians are not only seasoned veterans but hired as skilled specialists. Our processes and materials have been field tested as well. First Aid Auto's brand new 4500 sq. ft., state of the art facility now allows us to offer this same quality and expertise to the public.

GOOD FOR YOUR CAR, GOOD FOR THE ENVIRONMENT
Because our repairs focus on only the damaged area, our impact on your vehicle and the environment are minimal. Our unique spot blending allows us to cut emissions and use of hazardous materials as much as 98%! Our paintless dent removal system repairs dents with no waste and is 100% environmentally clean! This approach is not only "green" friendly: It minimizes the repair area to your vehicle and maintains your auto's trade and resale value!

WE ARE FAST
Most of our repairs can be completed in an hour or two. In many cases you can wait while we repair your vehicle. Or just drop it off and we can call you when it is ready. Our goal is to always provide same day service to you and your family.

OUR FACILITY
Our spacious and comfortable waiting area offers complimentary refreshments, workspace with wi-fi access, television and a children’s area. We also provide a free shuttle for you whether to the airport or shopping until your vehicle is ready.

Testimonials
Jim Rettenmaier - Excellent Repair on Our Mercury

We just wish to thank you, especially, Jason for the excellent repair you did on our Mercury. It's unbelievable how well it came out. We will certainly recommend you.

 

Thank you again.

Jim and Ann Rettenmaier

Danny Youngblood - "They do everything they say they will do and they don’t over promise."

“I have been working with First Aid Auto for the past 10-years. They do great dent removal and are the best at what they do in my opinion. First Aid Auto or Doug does everything they say they will do and don’t over promise

First Aid Auto has been good to deal with for years. Their work is consistent and they always have a great attitude, this makes them really great to work with. And Doug is really a great guy all the way around. It’s neat to do business with someone who is a hard worker and does what they guarantee.

Someone from First Aid Auto is here every week and probably finishes around 20 to 30 cars during that week. After they are done, they always follow-up on all their work and stand behind every job. First Aid Auto is dedicated and very honest.”

Danny Youngblood

Used Car Manager at Jim Barkley Toyota

Kyte Ferrell - "And there are zero reasons why you wouldn’t want to go see them first."

“First Aid Auto has got a lot of competition in this area. But they are much cheaper than any body shop. There are zero reasons why you wouldn’t want to see them first.

They are easy to deal with and consistent in their work. Not only does First Aid Auto provide excellent, no a better word is exceptional work, they provide work that is fast, easy and efficient. First Aid Auto is always reliable to deal with and they’ll back their work.

One reason or benefit with using First Aid Auto is that they’ll come to my business. This way I can set appointments with my customers and they can come in and have their oil changed and a dent removed all on the same day. With First Aid Auto being so accommodating to my business, they provide me a one stop shop for my customers.

 The result is a happy customer and that makes my job become easier.”

Kyte Ferrell

Service Advisor for Skyland Mercedes

Dick Polaro - 'Green' is best

"I drive a 1967 Camaro and 2005 Audi S4, so when it comes to detailing, I don't want harsh chemicals anywhere near my car. First Aid Auto made my cars look better than ever, and didn't leave a toxic smell behind. The 'green' approach is definitely best for my car, as well as the environment."

 

 

Don Parker - Attention to details

"First Aid Auto's ability along with their knowledge of high speed buffers was a major reason I selected them to be involved with detailing of my prize vehicle. They are some of the most skilled detailers I have worked with and their commitment to providing top notch work was a chief reason they took part in this project"  

 

Betty Wright - Done right

"These guys are the Best with great pricing"

They've done 4 of my vehicles and I would never go anywhere else. All the services I've received have been flawless. I had all 4 vehicles detailed and two of them tinted. They don't need any excuses that time will make the wrinkles or air bubbles go away because there never are any. They get it done right the first time and at a great price and this spring I'm having them detail all 4 of my cars again.

 

 

 

 

 

Alice Massanari - The Distance From My Home Was A Concern

The distance from my home was a concern. But because First Aid Auto was able to paint the bumper before I got there, all I waited on was for them to replace the bumper when I arrived. It all seemed very hassle free.

 

I had a cracked bumper and First Aid Auto provided me with the customer service oriented repair I was looking for and that was cost effective compared to other body shops around.

 

They were helpful and willing to talk to me about my options. And Doug was effective in providing me with a list of cost estimates. He did this by taking the time to make the phone calls to determine the cost difference in the repair process of the bumper or to replace the entire bumper. Then they gave me an immediate response, evaluation and estimate of both options.

 

I was pleased he took the time to consider the various options and let me make the decision in the end to replace the bumper.

They did a great job and the bumper looks good. I would definitely recommend them or use them for another repair.

 

Carol Overby - “I passed them up since they were off the beaten path”

My Lexus needed a lot of work. People don’t care what they do to your car and I had everything from the color of chartreuse on my bumper, where people bumped their cars into me, to black marks on the wheel wells of my car.

 

I had passed First Aid Auto multiple times but since they were off the beaten path, I didn’t notice them. But I guess word of mouth is better than any type of advertising.

 

What I found at First Aid Auto was a group of very contentious young guys that were honorable and professional. They didn’t try to oversell me and I didn’t feel pressured to buy more than I wanted. They did mention other options to me but they didn’t push. They were just fair and reasonable and ended up making a customer for life. 

 

While I just had the outside of my car buffed and waxed. It was the best detailing I’ve ever had on my car and all they used was a lot of elbow grease. And they did hustle when I needed them to. I told them I needed it by a certain time and they accommodated me.

 

I would hate to think what would have happened if I had of taken my car to the Lexus dealership. Most places always like to go for the gusto and get more money out of me but First Aid Auto didn’t hit me up for that. A lot of companies would have said that I needed X, Y or Z for extras, but with First Aid Auto, I didn’t feel like they raped and pillaged. I think they are more interested in keeping long-term customers. And because of this, I will definitely go back for anything else I need in the future.

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About Us

  • Family Owned
  • Experienced
  • Fast
  • Customer Oriented
First Aid Auto is your first choice for small dent and scratch repair... the dent doctor is in! Located in Arden, NC and servicing the Asheville, Brevard, and Hendersonville areas