Q: What is paintless dent removal (PDR)?
A: PDR is a process that metal sculpts small dents and dings using various tools to massage the dent from behind a panel of metal such as the roof, door, hood etc.
Q: Will paintless dent removal damage my paint?
A: An experienced technician will never stress or damage paint. Horror stories about damaged or spiked paint are the result of an ill trained technician who performs careless repairs. We don't even drill holes or in most cases remove any parts of your automobile.
Q: How long will the repair last?
A: Since we repair the car without disturbing the original finish the repair will last for the life of your vehicle.
Q: What is ‘auto detailing?'
A: Auto detailing is the cleansing and polishing of a car’s interior and exterior to produce a show-quality finish. The body of the car is washed and waxed, and minor scratches are corrected with a set of mechanical polishes that sand down a fine layer of the clear coat. The car is then waxed and sealed with a protective coat, in liquid or paste, which prevents air matter to adhere to it. Interior detailing includes vacuuming and steam cleaning the seats and carpets.
This procedure is usually done on vehicles for resale or to prepare for car shows. In addition to making the car look better, auto detailing helps to preserve the car and, in turn, increases its resale value. Auto detailing doesn’t include body work, painting, or upholstery repair.
Q: What kind of damage can you repair with paintless dent removal?
A: Body lines, edges of doors or hoods, and some bracing are inaccessible and require conventional repair. However, there are exceptions and stopping by for a free estimate is the best way to determine if your vehicle is a candidate for PDR.
Q: How long does it take to get my vehicle repaired?
A: Single dents are normally repaired in less than an hour. Hail damage and multiple affected areas may take anywhere from a few hours to overnight.
Q: Will my auto insurance pay for Paintless Dent Removal?
A: In most cases, YES! At First Aid Auto, the customer will always experience convenient, quality service. If your vehicle has substantial damage, notify your insurance agent and call us for a free estimate.
Q: Are all paintless dent removal companies the same?
A: Most other dent removal companies hire and train someone to become a technician. These "rookie" technicians must train on their customer's cars for about three years just to become a good technician. First Aid Auto has a unique process of recruiting highly skilled technicians across the Carolinas. We hand pick the best and leave the rest. Which company do you want working on your car?
Q: What is headlight restoration?
A: Headlight restoration refers to cleaning the “road rash” from the lens of the headlights. After the winter months and driving through salt and grime, headlights develop a film that makes them appear cloudy. With our unique skills and tools, we will restore your car’s appearance, protect your safety, and treat each lens with a protective UV coating which seals the surface of the lens. Also, the resale value of your car will rise after this procedure.